Shipping policy
Shipping Policy
At Fruitspanda.com, we are committed to delivering fresh, high-quality fruits to your doorstep in a timely and reliable manner.
1. Shipping Coverage
We currently deliver across Pakistan through trusted third-party courier and logistics partners.
2. Order Processing
- Orders are processed within 1 business day of confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- During peak seasons, processing times may be slightly extended.
3. Delivery Time
- Estimated delivery time is 2–5 business days, depending on your location.
- Delivery times are estimates and may vary due to weather conditions, courier delays, or other factors beyond our control.
4. Third-Party Courier Services
All deliveries are handled by independent third-party courier and logistics providers. While we work with reliable shipping partners, Fruitspanda.com is not responsible for delays caused by courier operations, weather disruptions, road conditions, or other unforeseen circumstances.
5. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
6. Delivery of Perishable Products
As our products are fresh and perishable, we take special care in packaging and dispatching orders. Customers are requested to ensure that someone is available to receive the shipment at the provided delivery address.
7. Incorrect Address Information
Please ensure that your shipping address and contact details are accurate. Fruitspanda.com cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
8. Damaged Deliveries
If your order arrives damaged or in unsatisfactory condition, please contact us within 24 hours of delivery and provide clear photos of the products and packaging. We will review the issue and assist you in accordance with our Return & Refund Policy.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Phone/WhatsApp: +92 328 0156966
Email: admin@fruitspanda.com
Thank you for choosing Fruitspanda.com. We appreciate your trust and look forward to delivering the freshest fruits to your doorstep.